Fall Foliage is looking to be one of the best in a recent years
Fall Foliage is looking to be one of the best in a recent years
Please take a moment to review the Guest Policies and Cabin Rules that you signed and agreed to when making your reservation. This document and the numerous e-mails received prior to arrival will give you the guidelines to ensure an enjoyable and memorable stay, as well as avoiding the possibility of violating your signed rental agreement and being charged additional fees. We strongly recommend that you share these guidelines with all members of your party for a more enjoyable stay.
Please note the office is open Fri-Sunday and limited hours during the week. However we are always available by phone or email 24/7 e-mail to info@josselyns.com and we will get back to you as soon as possible.
As a friendly reminder, there is a $150 Cabin Rental Security Deposit required on all cabins. This security deposit will be refunded upon inspection of the cabin and find no damage. We simply ask our guests to be courteous and respectful of the home and the surrounding area of the cabin they are renting. To avoid having any part or all of your deposit forfeited we have laid out some reasonable expectations which you agree to when making your reservation. Basically, just “Carry in-Carry out,” so whatever you carry into the cabin you should carry out when you depart. All garbage and unused food items accumulated during your stay be removed from the cabin and/or taken to the dumpster located on the property. Do not leave garbage scattered inside and outside the cabin being rented. Wash the kitchen items/dishes used during your stay. Josselyns Log Cabins reserves the right to charge for any additional damage, cost of repair, cleaning, or other additional expenses that result from your non-compliance with the Guest Policies and Cabin Rules.
Your final payment will be charged to the card on file no more than 14 days prior to your stay. Unless other arrangements are made and agreed to in writing by Josselyns Log Cabins, the guest hereby authorizes Josselyns Log Cabins to charge the final payment due to the guest’s credit card on file. If the credit card is declined and an alternate payment method is not provided before 12pm, this will constitute the failure to have a credit card on file to make the final payment in accordance with Josselyns Log Cabins Guest Policies and Cabin Rules and the reservation will be subject to automatic cancellation and your initial deposit will be forfeited. It is the guest’s responsibility to notify and contact Josselyns Log Cabins with an updated credit card 14 days or more prior to arrival if their credit card is compromised to avoid the possibility of automatic cancellation and your initial deposit being forfeited.
Unfortunately, we are unable to take any form of payment from anyone other than from the name on the reservation.
Upon timely receipt of the final deposit and acceptance of the Guest Policies and Rules, which guest(s) sign and agree when booking cabin(s) online, the reservation is confirmed. After the final payment is made, an e-mail will be sent with the authorization and instructions on how to check into the cabin; please check your junk e-mail, sometimes the e-mail goes there.
Standard Cancellation & Rescheduling Policy
Reservations must be cancelled or rescheduled at least **twenty-one (21) days prior to the scheduled arrival date** to avoid forfeiture of the initial deposit.
- Cancellations made 21 days or more before arrival: Payments will be refunded, less a $50 cancellation fee.
- Cancellations made within 21 days of arrival: The initial reservation deposit will be forfeited.
- Rescheduling: A $50 rescheduling fee applies when new reservation dates are submitted and confirmed by
Josselyn’s Log Cabins at least 21 days prior to the original scheduled arrival date.
- Reservations made within 21 days of arrival: The same cancellation and deposit forfeiture policies apply.
Holiday Reservation & Cancellation Policy
The following holidays require a **minimum three (3) night stay** and are subject to a special cancellation policy:
- Memorial Day
- Fourth of July
- Labor Day
- Columbus Day
- Thanksgiving
- Christmas
- New Year’s
*Holiday cancellations made 21 days or more before arrival: Payments will be refunded, less a $150 holiday cancellation fee.
*Holiday cancellations made within 21 days of arrival: The initial reservation deposit will be forfeited, and an additional $150 holiday cancellation fee will be charged.
*Future-Stay Credit Option: Guests may request a credit toward a future reservation for the amount paid to date, less a $50 administrative fee, subject to approval by Josselyn’s Log Cabins.
All future-stay credits **expire one (1) year from the date of issue**. Credits must be used toward a future reservation before their expiration date. Any unused credit remaining after the expiration date will be forfeited.
Late Arrival & No-Show Policy
Reservations will be held until **9:00 a.m. on the morning following the scheduled arrival date**.
If a guest has not checked in or made arrangements with Josselyn’s Log Cabins by that time:
- The initial reservation deposit will be forfeited.
- An additional **$150 loss-of-rent fee** will be charged.
- The remaining reservation will be cancelled, and the cabin may be made available for another guest.
Cancellation & Rescheduling Requests
All cancellation and rescheduling requests must be received and confirmed by Josselyn’s Log Cabins. Guests are encouraged to contact our office as soon as their travel plans change.
All guests have the option to purchase travel insurance through a third party when booking online. The option to purchase travel insurance is offered again when the reservation is confirmed.
Please reach us at info@josselyns.com if you cannot find an answer to your question.
Feel free to bring things from home for your own personal comfort, perhaps your special bedtime pillow, some throws or wraps to cuddle by the outdoor fire pits and some lawn chairs to sit outside.
Please feel free to bring your own movies and board games for a more enjoyable stay.
For our nighttime explorers, bringing a flashlight would provide more light.
To get you started we have provided a garbage bag and some paper towels. It is recommended that you bring extras of these items to use during your stay.
Lastly, don't forget the ice for your drinks - there is a store right up the road from us that sells large bags for your convenience.
Each cabin has a VCR/DVD combo. For your convenience Red Box rental boxes are located at Shaw's Grocery store in Lancaster and Dollar General in Whitefield to rent DVD movies.
Don't worry about bringing firewood; we sell it right here on the main property at two locations for your convenience. Bring cash and leave your payment in one of the cash boxes which are located either in front of the office or by the firewood lean to located to the left when pulling into the main property. If you do not have cash, send us an e-mail and tell us how many bundles you took and we can charge the card on file. To help start your fire, we recommend bringing some newspaper from home.
We highly recommend that you bring your pet's bedding with you for their comfort. This will also decrease the chance of accumulating pet hair on the cabin's furniture or bedding and being charged a fee.
Of course, we expect dog owners to pick up after them and dispose of waste in the marked containers around the property. So don't forget to pack those doggie bags!
Leashes are required.
Once you book your stay, you will be directed to our complete pet policies and agreement.
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